Refund policy

No refunds for change of mind.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@thenutritioncorner.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Returns that are accepted can also be done in store in person.

You can always contact us for any return question at info@thenutritioncorner.org.

Damages and issues
Please inspect your order upon reception and contact us immediately within 48 hours of receiving. If the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods such as food items, custom products (such as special orders), and personal care goods (such as hygiene products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have within 2 weeks of purchase, and exchange for something in store of same or higher value. Items returned after 2 weeks of purchase will not be accepted.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.