FAQs

How does your Loyalty program work?

Our loyalty program for in store and online is two separate
programs currently. This means, the rewards you earn online, you can only spend
online, and the rewards you earn while you shop in store, you can use in
store only.

However, you can rest assured that both our Loyalty programs are
set up the same.

This means, the same rewards apply both in store and online. Our
current reward set up is;

Spend $200* get $5 coupon. Your points will always roll over, so if
you've spent $220, the $200 will become a $5 coupon and the remainder will roll
over until you hit $200 again and get a new $5 coupon.

To benefit from our Loyalty program, you must be a member and sign
up. It is not available for guest checkouts.

As shown under our Reward page, we will also reward you for
Birthdays, Referrals and Newsletter Sign-ups!

Loyalty points will expire every 3 months. So, you will need to
use it during the 3 months to make use of it.

PLEASE NOTE LOYALTY POINT ACCUMULATION DOES NOT APPLY DURING SALE PERIODS.

*Loyalty points do not apply for our WatersCo filter range, as well as our Dhala EMF protection range.