Shipping / Click & Collect

Shipping Policy

We currently ONLY ship within Australia. All prices listed are in Australian dollar. 


Free Delivery:

If you are within a 10km radius of our store, we have a complimentary free delivery for our customers.

*minimum order is $150.
*orders must be placed latest by Thursday 10am.

Click & Collect

We offer Click & Collect for all our local customers, you will be emailed when your order is ready for pick-up.

Click & Collect turnaround is between 24 to 48hrs.

*Please bring in order confirmation as well as I.D to be able to pick up your order.

Customers that choose to Click & Collect must do so within 2 weeks of placing the order.
There is a maximum of 3 months that it can be left aside. However, after 3 months and 3 email reminders the order will be discarded and no refund will be provided unless a reasonable explanation has been given for the delay.
We ship to the above states for a flat rate of $15. No minimum order is required.

Our orders will be processed and dispatched within 2-3 business days of being received. Once you receive an email with freights detail, you will be able to track your order.

Orders will be received between 2-10 business days, however regional areas may take longer. 


Due to high shipping cost to these regions, we charge $18.95.

If you haven't received your order within 2 weeks of dispatch, or received an email saying it's been delivered but you haven't received it, please email us at as soon as possible to inform us so we can investigate further.

*All orders that are shipped out, are left in front of door or somewhere deemed safe (No signature is required) If you have any issues with this please let us know prior to placing an order.*

Please note refrigerated items are sent as is, when possible Cold gel packs are placed. We can't guarantee it will come in refrigerated courier trucks. If you are ordering interstate please keep in mind how long it will take to receive your order, once ordered it is not our responsibility for the item being out of fridge. However no frozen items will be shipped out, these items are only available in store.

If you are not sure whether to order a refrigerated item or not please email us at before placing order.